This Acceptable Use Policy is part of our Terms of Use. It exists to keep SRM CRM safe, reliable and lawful for every team that uses it.
You may not use SRM CRM to:
- Break any law or regulation, or help anyone else do so.
- Send spam or unsolicited bulk messages, or contact people in violation of anti-spam, telemarketing or texting laws (such as CAN-SPAM and the TCPA) or do-not-call rules. Respect every "do not contact" flag and opt-out request.
- Store or process data you don't have the right to use, including personal information collected without a lawful basis.
- Store sensitive categories of information that the Service isn't designed for, such as payment card numbers, Social Security numbers, bank account numbers, health records, or passwords for other systems.
- Harass, threaten, defame or discriminate against anyone.
- Upload malware or harmful code, or attempt to gain unauthorized access to the Service, other accounts, or our systems or networks.
- Probe, scan or test the Service's security, or bypass its usage limits, without our written permission.
- Scrape, crawl or automatically extract data from the Service, except through features we provide.
- Overload the Service or interfere with other customers' use of it.
- Resell, sublicense or share access to the Service, or share one user's seat among several people.
- Copy the Service or use it to build a competing product.
- Use the AI features to create deceptive, unlawful or harmful content, or to impersonate a real person.
Enforcement
If we believe this policy has been violated, we may remove content, limit features, or suspend or terminate the account involved, with notice where practical. We may also report illegal activity to the authorities.
Reporting
To report abuse or a security concern, email [EMAIL].